How to Export User Teams Call History for a Specific Date Range?
There are two ways one can export user Teams call history data. Both of them require you to have a premium license for Microsoft 365. These two methods are:
Teams Admin CenterOffice 365 eDiscovery
Now let’s talk about these two methods briefly below:
1] Teams Admin Center
You can view and export user team call history only if you are an Admin of Microsoft Teams. Additionally, you need to have a paid Microsoft 365 License. With the free version of Microsoft Teams, you don’t get any privilege to access the Microsoft Teams admin center that a business user has access to. So if you are already a paid user, go to the Teams Admin Center and export your user call history. For this, follow the below steps:
First, visit admin.Teams.microsoft.com website.Next, sign in to your Microsoft Teams admin account using your Microsoft Account.From the Microsoft Teams admin dashboard, go to Analytics & reports > Usage reports.Select the Report type and Date range from here and click on Run Report to export call history data.
Note: With the Microsoft Teams admin account, you can only export call history data for the last three months. (Source for reference. Images were also taken from the same https://learn.microsoft.com/en-us/answers/questions/803726/how-to-export-user-teams-call-history-for-a-specif.html)
2] Office 365 eDiscovery
You can also use Office 365 eDiscovery to export user Teams’ call history. However, the only drawback is that you need to configure the feature before using it to retrieve and export call history data. But once configured, you can use this tool to retrieve data from chats and meetings effortlessly. However, you must know that to access eDiscovery (Premium), you must be assigned the appropriate permission. In case you are the one managing the eDiscovery (Premium) account. Then you can follow the below steps:
First, go to compliance.microsoft.com and sign in using your Microsoft Account.Next, click on Content Search from the sidebar > New Search.To search specifically for Teams calls records, copy and paste this into the search field: Itemclass:IPM.AppointmentSnapshot.SkypeTeams.Call and run the search.Also, click on Add conditions to add additional search parameters such as date range, user, etc.
Plus, here are some additional search terms:
To search for Teams meeting records, use the following keyword: Itemclass:IPM.AppointmentSnapshot.SkypeTeams.MeetingTo search for Teams calls records, use the keyword Itemclass:IPM.AppointmentSnapshot.SkypeTeams.CallTo search for Teams meeting records and Teams call records simultaneously, use the OR operator: Itemclass:IPM.AppointmentSnapshot.SkypeTeams.Meeting OR Itemclass:IPM.AppointmentSnapshot.SkypeTeams.Call
You can read more about eDiscovery here on microsoft.com. Conclusion So those were two quick methods to export user Teams’ call history for a specific date range. You can only export call history data if you are a premium user of Microsoft 365 service. If you still have any other questions, drop a comment below.
How do I extract Teams call history?
Microsoft Team’s call history on desktop and mobile apps are the same. You need to go to the Calls tab from the app and then go to History to view all your previous calls, their type, duration, and date. You can also ask your Team admin to run Usage reports or use Office 365 eDiscovery to retrieve and export call history data for you.
How far back does call history go on Teams?
Your call history stays on Microsoft Teams for 30 days. You will need an Office 365 license if your call history is saved more than that. Even then, you can only access call history data for up to 90 days. For your information, this setting cannot be changed manually.
